<?xml version="1.0" encoding="UTF-8"?>
<rss version="2.0" xmlns:media="http://search.yahoo.com/mrss/" xmlns:atom="http://www.w3.org/2005/Atom" xmlns:itunes="http://www.itunes.com/dtds/podcast-1.0.dtd">
    <channel>
        <itunes:owner>
            <itunes:name>Whitehat SEO</itunes:name>
            <itunes:email>info@whitehat-seo.co.uk</itunes:email>
        </itunes:owner>
        <title>Whitehat SEO</title>
        <link>https://video.whitehat-seo.co.uk</link>
        <description></description>
        <language>en-us</language>
        <generator>Visualplatform</generator>
        <docs>http://blogs.law.harvard.edu/tech/rss</docs>
        <itunes:author>Whitehat SEO</itunes:author>
        <itunes:type>episodic</itunes:type>
        <itunes:explicit>no</itunes:explicit>
        <itunes:image href="https://video.whitehat-seo.co.uk/files/rv0.0/sitelogo.gif"/>
        <image>
            <url>https://video.whitehat-seo.co.uk/files/rv0.0/sitelogo.gif</url>
            <title>Whitehat SEO</title>
            <link>https://video.whitehat-seo.co.uk</link>
        </image>
        <atom:link rel="self" href="https://video.whitehat-seo.co.uk/podcast/tag/customer journey map"/>
        <atom:link rel="next" href="https://video.whitehat-seo.co.uk/podcast/tag/customer journey map?tag=customer+journey+map&amp;p=2&amp;podcast%5fp=t&amp;https="/>
        <item>
            <enclosure url="http://video.whitehat-seo.co.uk/64968571/92835871/1c3d7b52b2e0597aafb13ba7b041e322/video_medium/mapping-the-customer-journey-a-video.mp4?source=podcast" type="video/mp4" length="16811289"/>
            <title>Mapping the Customer Journey A Guide</title>
            <link>http://video.whitehat-seo.co.uk/mapping-the-customer-journey-a</link>
            <description>&lt;p&gt;&lt;a href="https://blog.whitehat-seo.co.uk/creating-customer-journey-maps"&gt;https://blog.whitehat-seo.co.uk/creating-customer-journey-maps&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;Imagine you're an inbound marketing detective, piecing together clues to understand the story behind each customer's journey. That's what creating customer journey maps is all about—unlocking insights that turn average experiences into remarkable ones.&lt;/p&gt;&lt;p&gt;&lt;a href="http://video.whitehat-seo.co.uk/mapping-the-customer-journey-a"&gt;&lt;img src="http://video.whitehat-seo.co.uk/64968571/92835871/1c3d7b52b2e0597aafb13ba7b041e322/standard/download-9-thumbnail.jpg" width="75" height=""/&gt;&lt;/a&gt;&lt;/p&gt;</description>
            <guid>http://video.whitehat-seo.co.uk/photo/92835871</guid>
            <pubDate>Wed, 24 Jan 2024 13:35:57 GMT</pubDate>
            <media:title>Mapping the Customer Journey A Guide</media:title>
            <itunes:summary>https://blog.whitehat-seo.co.uk/creating-customer-journey-maps
Imagine you're an inbound marketing detective, piecing together clues to understand the story behind each customer's journey. That's what creating customer journey maps is all about—unlocking insights that turn average experiences into remarkable ones.</itunes:summary>
            <itunes:subtitle>https://blog.whitehat-seo.co.uk/creating-customer-journey-maps
Imagine you're an inbound marketing detective, piecing together clues to understand the story behind each customer's journey. That's what creating customer journey maps is all...</itunes:subtitle>
            <itunes:author>Whitehat SEO</itunes:author>
            <itunes:duration>02:27</itunes:duration>
            <media:description type="html">&lt;p&gt;&lt;a href="https://blog.whitehat-seo.co.uk/creating-customer-journey-maps"&gt;https://blog.whitehat-seo.co.uk/creating-customer-journey-maps&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;Imagine you're an inbound marketing detective, piecing together clues to understand the story behind each customer's journey. That's what creating customer journey maps is all about—unlocking insights that turn average experiences into remarkable ones.&lt;/p&gt;&lt;p&gt;&lt;a href="http://video.whitehat-seo.co.uk/mapping-the-customer-journey-a"&gt;&lt;img src="http://video.whitehat-seo.co.uk/64968571/92835871/1c3d7b52b2e0597aafb13ba7b041e322/standard/download-9-thumbnail.jpg" width="75" height=""/&gt;&lt;/a&gt;&lt;/p&gt;</media:description>
            <media:content url="https://video.whitehat-seo.co.uk/v.ihtml/player.html?token=1c3d7b52b2e0597aafb13ba7b041e322&amp;source=podcast&amp;photo%5fid=92835871" width="625" height="352" type="text/html" medium="video" duration="147" isDefault="true" expression="full"/>
            <media:thumbnail url="http://video.whitehat-seo.co.uk/64968571/92835871/1c3d7b52b2e0597aafb13ba7b041e322/standard/download-9-thumbnail.jpg" width="75" height=""/>
            <itunes:image href="http://video.whitehat-seo.co.uk/64968571/92835871/1c3d7b52b2e0597aafb13ba7b041e322/standard/download-9-thumbnail.jpg/thumbnail.jpg"/>
            <category>customer journey map</category>
            <category>inbound marketing</category>
        </item>
        <item>
            <enclosure url="http://video.whitehat-seo.co.uk/60445186/62292114/466e41dbde65bba1a575dd29f032f85f/video_medium/improving-the-customer-experience-video.mp4?source=podcast" type="video/mp4" length="59914574"/>
            <title>Improving the Customer Experience Through Customer Journey Mapping</title>
            <link>http://video.whitehat-seo.co.uk/improving-the-customer-experience</link>
            <description>&lt;p&gt;&lt;a href="https://www.whitehat-seo.co.uk/hubspot-user-group-london"&gt;https://www.whitehat-seo.co.uk/hubspot-user-group-london&lt;/a&gt;&lt;br /&gt;
Adriti, Inbound Service &amp; Service Hub Professor&lt;/p&gt;
&lt;p&gt;Build empathy for your customers by using a customer journey map&lt;br /&gt;
Improve the customer experience using HubSpot and Service Hub&lt;/p&gt;&lt;p&gt;&lt;a href="http://video.whitehat-seo.co.uk/improving-the-customer-experience"&gt;&lt;img src="http://video.whitehat-seo.co.uk/60445186/62292114/466e41dbde65bba1a575dd29f032f85f/standard/download-4-thumbnail.jpg" width="600" height="338"/&gt;&lt;/a&gt;&lt;/p&gt;</description>
            <guid>http://video.whitehat-seo.co.uk/photo/62292114</guid>
            <pubDate>Sun, 19 Apr 2020 12:56:15 GMT</pubDate>
            <media:title>Improving the Customer Experience Through Customer Journey Mapping</media:title>
            <itunes:summary>https://www.whitehat-seo.co.uk/hubspot-user-group-london
Adriti, Inbound Service &amp; Service Hub Professor
Build empathy for your customers by using a customer journey map
Improve the customer experience using HubSpot and Service Hub</itunes:summary>
            <itunes:subtitle>https://www.whitehat-seo.co.uk/hubspot-user-group-london
Adriti, Inbound Service &amp; Service Hub Professor
Build empathy for your customers by using a customer journey map
Improve the customer experience using HubSpot and Service Hub</itunes:subtitle>
            <itunes:author>Whitehat SEO</itunes:author>
            <itunes:duration>56:40</itunes:duration>
            <media:description type="html">&lt;p&gt;&lt;a href="https://www.whitehat-seo.co.uk/hubspot-user-group-london"&gt;https://www.whitehat-seo.co.uk/hubspot-user-group-london&lt;/a&gt;&lt;br /&gt;
Adriti, Inbound Service &amp; Service Hub Professor&lt;/p&gt;
&lt;p&gt;Build empathy for your customers by using a customer journey map&lt;br /&gt;
Improve the customer experience using HubSpot and Service Hub&lt;/p&gt;&lt;p&gt;&lt;a href="http://video.whitehat-seo.co.uk/improving-the-customer-experience"&gt;&lt;img src="http://video.whitehat-seo.co.uk/60445186/62292114/466e41dbde65bba1a575dd29f032f85f/standard/download-4-thumbnail.jpg" width="600" height="338"/&gt;&lt;/a&gt;&lt;/p&gt;</media:description>
            <media:content url="https://video.whitehat-seo.co.uk/v.ihtml/player.html?token=466e41dbde65bba1a575dd29f032f85f&amp;source=podcast&amp;photo%5fid=62292114" width="625" height="352" type="text/html" medium="video" duration="3400" isDefault="true" expression="full"/>
            <media:thumbnail url="http://video.whitehat-seo.co.uk/60445186/62292114/466e41dbde65bba1a575dd29f032f85f/standard/download-4-thumbnail.jpg" width="600" height="338"/>
            <itunes:image href="http://video.whitehat-seo.co.uk/60445186/62292114/466e41dbde65bba1a575dd29f032f85f/standard/download-4-thumbnail.jpg/thumbnail.jpg"/>
            <category>customer experience</category>
            <category>customer journey map</category>
            <category>hubspot</category>
            <category>hubspot user group</category>
            <category>hug</category>
            <category>london hug</category>
        </item>
    </channel>
</rss>
